Go From Just Getting Started To Trusted Advisor Fast!
Customer facing professionals must build trust, fast, with every stakeholder that influences success at their customers. But typically this is one of the toughest things to do, especially with the more senior stakeholders at your customer. Mastering Stakeholder Management is designed to do one thing. Give you all the tools you need to get to trusted advisor status with every stakeholder who matters.
How This Course Will Enable You To Master Stakeholder Management
There are several essential elements to mastering stakeholder management and we cover them all here. If you need to get the attention of your stakeholders, work alongside them and develop trust based relationships then this course is for you.
Over the course of the six main modules we'll explain how you can effectively map every customer.
- How to define each of the main stakeholder groups
- How to build a comprehensive stakeholder map that lets you see the status of a customer at a glance
- How to make connections across the stakeholder landscape at every customer enabling you to get those critical meetings
- How to define and articulate value for every stakeholder group putting you in a position to drive value based conversations every time
- How to make the most of every conversation, call, conference or meeting with our PACED conversation planner
- How to ensure you're hard work pays of by building on effective meetings to build sustaining relationships
You'll leave this course more knowledgeable about stakeholders and how to manage them for maximum effect. You'll have a new confidence in your ability to articulate the value that matters to every stakeholder. You'll know how to get the important meetings, how to deliver your content effectively and how to sustain relationships for the long term.